Terms and Conditions for Renters
All bookings are made and accepted subject to the terms and conditions set out below. These terms and conditions shall prevail over any other terms or conditions relative to this property rental that may have been agreed to or accepted by the renter in writing, or electronically by email, on a website or otherwise.
Once you have submitted a booking request to Freewayspain.com we will check availability and reserve the dates requested with the property owner for you. You will then be asked to confirm the details of the booking with the payment of a non-returnable deposit of 25% of the total rental cost.
Payment of this deposit signifies that you have read and agree to abide by these terms and that a contract has been made with Freewayspain.com.
Your reservation will be confirmed upon receipt of the deposit and a confirmation invoice will be sent to you for the balance of monies owing. If your departure is within 8 weeks of the booking, then the total cost will be due for payment at the time of booking. We allow 7 days from confirmation of the booking for monies to reach us, the balance must be received by us at least 8 weeks before the rental is due to commence or the booking may be deemed as cancelled and your deposit forfeited. Please note that you will not receive a reminder that final payment is due.
In the event of cancellation the following charges will apply:
• More than 42 days prior to departure - loss of deposit.
• Between 42 and 28 days prior to departure - 50% of total rental cost.
• Between 28 and 14 days prior to departure - 75% of total rental cost.
• Between 14 and 7 days prior to departure - 90% of total rental cost.
• Less than 7 days prior to departure - full rental cost.
Changes made to the rental dates or the duration of the stay after the booking has been confirmed will be subject to the following conditions:
• More than 42 days prior to departure – a €40.00 Euros amendment fee will be charged plus where applicable any difference in the original rental cost and the cost of the amended booking is also to be paid.
• Between 41 – 28 days before arrival - a €100.00 Euros amendment fee will be charged plus where applicable any difference in the original rental cost and the cost of the amended booking is also to be paid.
• Less than 28 days before arrival – ALL amendments will be treated as a cancellation and the above cancellation charges will apply.
All clients must have adequate travel & personal accident insurance. If you do not have insurance, neither Freewayspain.com or the owner will be held responsible, or accountable, for any losses incurred during your period of stay with us.
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There is a refundable breakage deposit of €150 - €300 euros (depending on the property booked) which will be due for payment 14 days before your arrival and will be refunded 14 days after your stay. The renter agrees to pay the owner for the cost of repairing or replacing (at owner’s discretion) any item of property, or contents at the rental property, which is damaged due to negligence or wilful default of the renter during the renter’s occupation.
The person in whose name the booking is made (the Lead Passenger) acts on behalf of all other persons named, and becomes responsible to us for all payments in respect of the booking.
If a cot or high chair is requested please advise us at the time of booking; there is an extra charge per week for these items, and you will be quoted a price upon request. Cot linen is not provided; all other linen and towels, except for beach towels, are provided.
Your accommodation is reserved from 3.00 p.m. on the day of your arrival. On the morning of your day of departure we ask you to vacate by 10.00 a.m. to allow time to prepare the property for the next arrivals.
A key colection service on arrival and departure between the hours of 08:00 - 21:00* is included in the quoted rental prices.
*Please note: Key collection can be arranged before 08:00 or after 21:00 however in this instance a 25.00 Euros out-of-hours charge payable locally would be required.
Freewayspain.com makes every effort to ensure that the description of all the properties it advertises for rent, whether on behalf of the owners or managers, is accurate. In the case of changes to the property,Freewayspain.com undertake to notify the Lead Passenger as soon as we become aware of it.In the case of changes to the property of which we have not been notified, then Freewayspain.com undertakes to act as an intermediary only, during any disputes.
Use: The renter shall use the property so as to comply with country and municipal laws and ordinances. The renter shall not use rental or permit it to be used for any disorderly or unlawful purpose, or for any professional use, or in any manner so as to interfere with other resident’s quiet enjoyment of their residence. The renter shall maintain the property with utmost care, and shall deliver possession of residence in good order and repair to the owner’s representative at the end of the stay. The renter is liable for damage to the property caused by himself or his guests.
Fire and Casualty: If residence becomes uninhabitable for any reason, including but not limited to fire, explosion, flood, terrorism, war or other casualty, Owner may, at its option, terminate rental agreement and reimburse the amounts paid, or repair damages. Further claims are excluded.
Liability: Owner shall not be liable in case of accident or injury to Renter or his guests happening in or about the rental property. The owner shall not be liable for any loss or damage to Renter’s or his guests property of any type. Owner shall not be liable in case of force majeure or the consequences of acts of a third party.
When making a booking, it is the Lead Passenger's responsibility to make sure that the property has adequate sleeping accommodation for the party. Each property advertised has a maximum number of guests allowed and any extra guests of which Freewayspain.com was not notified – or agreed to – will be subject to expulsion from the property.
Freewayspain.com acts as an intermediary between the Lead Passenger and the owners or managers of the property booked. Freewayspain.com cannot be held responsible for any disputes between the two parties. Freewayspain.com will only act as an intermediary between the two parties to the best of its ability in the case of any dispute. If the client is dissatisfied with the property rented, then Freewayspain.com will act only to allow both parties in dispute to make agreement – whatever that may be. The dispute will not be deemed to be between the Lead Passenger and Freewayspain.com.
It is the Lead Passenger's responsibility to make sure that they have received directions and key location before they travel. Normally the client should have received this information 7 days before their stay at the Villa or Apartment commences. In cases where this information has not been received the Lead Passenger should contact Freewayspain.com to obtain this information.
Electricity and water supplies are not as efficient in Spain as they are in the U.K., or elsewhere in the world, and are often erratic or subject to breakdown. Low rainfall may result in an acute shortage of water as it does at home. Dogs barking, cockerels crowing, overnight rubbish collections, flies and mosquitoes are all a part of the Spanish way of life and are unfortunately unavoidable, take them in your stride and enjoy your holiday.
By confirming the details of the booking and paying the deposit, the Lead Passenger is agreeing, on behalf of the party that this passenger represents, to the Terms & Conditions set out in this document. The booking and payment obligations are made with the Lead Passenger and as such, this is the only member of the booking group that Freewayspain.com will deal with in the case of any disputes.